Sales teams need access to messaging and voice services, but companies whatsapp philippines number aren’t trained to do so, exposing them to compliance risks. The challenges of enterprise-issued emails were solved decades ago. However, messaging and voice still lack the transparency and control to allow companies to know who salespeople are talking to, how often, and what content is being delivered. Twilio Frontline is the first application designed for sales teams to build personalized digital relationships with customers across channels such as SMS, MMS, WhatsApp, voice, and chat, while ensuring security and compliance. Discover what this solution can do for you: What's New in Frontline Over the past few months, we’ve been working on exciting new offerings and features to help salespeople become more efficient while maintaining compliance with corporate communications.
Here’s an example: NATIVE VOICE CALLS With the addition of calling capabilities, Voice is integrated into Frontline and contextualized within messaging history. Sales reps and teams can seamlessly engage with customers via messaging and voice calls, while all interactions are recorded and sent back to your CRM. Voice Call in Frontline HIPAA ELIGIBILITY For organizations subject to the U.S. Health Insurance Portability and Accountability Act (HIPAA), Frontline ensures sensitive patient information is handled securely. More recommendations on Architecting for HIPAA on Twilio . WEB INTERFACE While Frontline is still a mobile app , starting today, it’s not just a mobile app .