Heavy artillery for large organizations

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Ideal for: Companies already equipped with HubSpot, marketing & sales teams Pricing: Free (basic features) / Paid plans starting at €45/month

Salesforce Service Cloud:
If you're looking for an ultra-powerful solution that can integrate into a complex ecosystem and manage thousands of tickets per day, Salesforce Service Cloud is for you. It's the tool for large accounts, international enterprises, and high-volume teams.

On the agenda: advanced automation, artificial intelligence (Einstein AI) , knowledge base, cloud call center, multichannel messaging… Salesforce doesn't do things by halves. Every detail is customizable, each workflow kenya phone number list be optimized according to the needs of your organization.

Of course, this power comes at a price, and there's a learning curve. But once mastered, Service Cloud becomes a digital backbone for your customer support .

Best for: Large businesses, complex needs, global teams Pricing: Starting at $25/month (Essentials version), scalable with options

Help Scout: Customer service that doesn't look like a help desk
Help Scout is for those who want to offer friendly, personalized, and human customer service without sacrificing efficiency. Unlike more technical software, Help Scout focuses on simplicity and clarity , with an interface that resembles an email inbox... but much more powerful.