The 3 skills to be a successful SDR

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chandonarani55
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Joined: Thu May 22, 2025 5:28 am

The 3 skills to be a successful SDR

Post by chandonarani55 »

According to Jeremy Leveille, Sales Development Leader at LeadIQ and winner of the SDR of the Year award at the Sales Development Conference, this professional profile must have three key capabilities:

Business vision : A good SDR must be able to understand the customer's needs and respond with appropriate messages.

Determination : As always happens in sales, an SDR should kenya phone number list give up at the first objection, but rather know how to insist in an appropriate way that adds value.

Creativity : SDRs must be able to break the usual patterns of sales processes to find new solutions.



SDR inbound vs. SDR outbound
Finally, let's see what the two main types of SDR are:

Inbound SDR : The main task of this position is to contact users who have provided their information, for example, through a form on the website. This means contacting leads directly .

Outbound SDR : The main task of this position is to contact potential customers who have never been in contact with the company to spark their interest in the brand.

Therefore, the SDR can have a place in both inbound and outbound sales teams.
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