Using the NPS Google Form on Strikingly
Posted: Sat Feb 22, 2025 8:53 am
NPS score calculations
To calculate your NPS score, subtract the percentage of detractors from the percentage of supporters. The NPS score will give you a value between -100 and 100.
Using NPS surveys is an effective way to get feedback from customers because it provides a clear metric for measuring customer satisfaction . It also allows you to identify areas where improvements can be made.
Create an NPS form using Google Forms and then integrate it with your St uganda phone number data rikingly website. You can do this by embedding Google Forms using the drag-and-drop feature in Strikingly. Follow the steps below to find a link to your NPS form on your website for customer feedback.
Some tips for using NPS surveys effectively include:
Keep the survey short and simple
Personalize the survey by addressing the customer by name
Contact customers who leave negative feedback
Use the feedback you get from NPS surveys to improve your business
Prominent use of Google NPS form for customer feedback
Image taken from Strikingly
7. Personal touches
In today’s digital age, where everything is automated, adding a personal touch to your customer interactions can make a big difference. Personal touches show that you care about your customers and their feedback. They help build trust and loyalty, which leads to positive reviews and referrals.
Adding personal touches to customer interactions
Adding personal touches can be as simple as addressing your customers by name or sending personalized emails on special occasions like birthdays or anniversaries. You can also create personalized landing pages for different segments of your audience.
The benefits of personal touches for customer feedback
Personal touches make customers feel valued and encourage them to provide feedback. When customers feel that you care about their experience, they are more likely to share their thoughts and opinions with you. Personal touches help you understand what is working and what needs to be improved.
To calculate your NPS score, subtract the percentage of detractors from the percentage of supporters. The NPS score will give you a value between -100 and 100.
Using NPS surveys is an effective way to get feedback from customers because it provides a clear metric for measuring customer satisfaction . It also allows you to identify areas where improvements can be made.
Create an NPS form using Google Forms and then integrate it with your St uganda phone number data rikingly website. You can do this by embedding Google Forms using the drag-and-drop feature in Strikingly. Follow the steps below to find a link to your NPS form on your website for customer feedback.
Some tips for using NPS surveys effectively include:
Keep the survey short and simple
Personalize the survey by addressing the customer by name
Contact customers who leave negative feedback
Use the feedback you get from NPS surveys to improve your business
Prominent use of Google NPS form for customer feedback
Image taken from Strikingly
7. Personal touches
In today’s digital age, where everything is automated, adding a personal touch to your customer interactions can make a big difference. Personal touches show that you care about your customers and their feedback. They help build trust and loyalty, which leads to positive reviews and referrals.
Adding personal touches to customer interactions
Adding personal touches can be as simple as addressing your customers by name or sending personalized emails on special occasions like birthdays or anniversaries. You can also create personalized landing pages for different segments of your audience.
The benefits of personal touches for customer feedback
Personal touches make customers feel valued and encourage them to provide feedback. When customers feel that you care about their experience, they are more likely to share their thoughts and opinions with you. Personal touches help you understand what is working and what needs to be improved.