Perhaps the customers are leaving because they could not find what they were looking for, or were not truly interested in the items they viewed.
In such cases, there is no need to offer a discount but rather a need to aim the person towards what they may be more interested in. Therefore, this strategy gets the customers’ attention towards more relevant items and gets them re-interested and re-engaged.
Interactive Quizzes
The pop ups can ask the customers to do a quiz, to cell phone number database find their measurements, preferences and habits and then show them personalized product recommendations. This allows us to acquire more information about the shopper and at the same time give them a more relevant experience in an engaging manner.
Helping customers
Sometimes customers leave the site because they get confused or cannot find an answer to a question. To combat this problem, the pop up can bring the availability of customer service to the shopper’s attention.
For example, by presenting them with a question such as “can we help you?” and a call for action to enter a live chat. This could be specifically targeted at people who are about to leave the site after being at the “help” or “FAQ” pages as well as after viewing measurement charts.
For example, FloraQueen uses Barilliance for such overlay:
Personalized product recommendations
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