When your customers can track orders in real time, it benefits not only them, but your business as well. So much so that today it can be almost unheard of to find organizations that do not handle home deliveries. But if you want to get started with logistics for small and medium-sized businesses, check out these suggestions.
Where to start?
Organization is key. That's why software that allows you to structure your new network will be essential. The first thing you need to do is get software that fits your organization's requirements. Focus on one whose smartphone apps allow consumers to track orders in real time.
Driver's registration
If you already have a fleet of drivers, register them on the platform. But if phone number in philippines you still have to take this step, we recommend that you start with small, fuel-efficient vehicles. Of course, everything will depend on the demand and the reach of your company.
But once you have your employees registered, you can assign tasks according to the schedule that seems most appropriate for your type of business. Focus on making deliveries by zone, or fixed zones. You can also plan the delivery of orders by polygon, so that you can draw the route of your preference yourself.
Whichever option you choose, this record will be shown to the driver in their delivery app and also to the customer. This way, you can even choose to send notifications that you think are relevant to your customers so that they are informed of the entire process.
It is a fact that for this structure to be increasingly profitable and efficient, you must learn to optimize your best routes.
Start by evaluating the type of roads, topography, access, lighting, tolls, distances in kilometers and even the climate. Everything counts.
You must take into account all these variants that may affect the driver and seriously imply the delay of an application.
Recommendations
As you know, a delay means an unhappy customer. And rightly so, an unhappy user is potentially one less customer.
Set a maximum time goal until delivery is completed. This way you can evaluate how many orders your logistics is capable of delivering together.
Don't forget: what is not measured does not work, remember to keep productivity reports so you can detect your failures and focus on improving.
Genesis Leon