you can expect to receive a very in-depth, well-researched piece. 5. Intercom Intercom is a great blog for customer service professionals and management, as it shares insightful information regularly to help those looking for guidance to grow their business. Some valuable tips you may find on the Intercom blog include how to build a productive team and how to create a trusting culture between your staff and customers, along with plenty of other customer support, customer management, career building, and marketing tips, trends, and insights.
This blog sometimes features interviews with successful executives armenia telegram database and entrepreneurs, giving you an inside look at the best strategies that they have used to get to where they are now and which ones are still being used effectively today. 6. Totango Totango is actually software that has been specifically designed to assist customer success teams in automating and operating their processes. However, they have one of the best customer service blogs around.
Their blog focuses around their software, but it also provides invaluable information on customer service in general. You’ll find posts on why you should do things a certain way as well as steps you should take to achieve a certain outcome in the customer service industry. The great news is that the majority of the pieces on this blog require very little time to read, usually between three and five minutes.