A loyalty program will be most effective if most of your customers participate in it. Tell your customers about its benefits. Use all channels of communication with your guests.
You can place an online application for issuing cards almost anywhere:
Place table tents in the reception area or on tables in your restaurant;
Use a sticker on your door or tables;
Encourage your customers to register in the namibia mobile phone number list loyalty program via Instagram, post information on the website, as well as on any Internet sources where you are present: taplink, maps, any social networks.
You can place a questionnaire to collect customer data right on the tables in your coffee shop
You can order advertising materials for your establishment through your Passteam personal account . We will create a design in your corporate style.
What to do with the client base?
You have defined the objectives for your loyalty program, selected the most optimal program type and reward for clients, distributed it across all communication channels and are analyzing engagement in the loyalty program.
What's next?
Segment
When a new client is created in Poster, their data is instantly transferred to Passteam and a new electronic card is created. Thanks to the Passteam x Poster integration, the synchronization process is instantaneous, resulting in virtual cards being created in Passteam for clients with the specified phone number.
Segmentation allows you to be closer to your guest. With the help of RFM analysis, you can distribute guests into segments based on the time since the last purchase, the frequency of purchases, and the amount of money spent.
This way, you can effectively interact with your guests and convey the necessary information to each segment.
Personalize your communication .
An analysis of the café's client base allows for a more targeted approach to marketing activities and customer loyalty incentives. For example, a birthday gift. Your guest will be pleased to receive their favorite drink or salad at a big discount.
This approach lets the client know that you really care about him as an individual and that you remember his preferences.