The essential reference for growing businesses

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Ideal for: e-commerce, marketplaces Pricing: Starting at $49/month

Zendesk:
When it comes to customer service, Zendesk almost always comes up. And for good reason: it's one of the most comprehensive software solutions on the market. It's aimed at both ambitious SMEs and large companies looking to professionalize their support.

Zendesk shines with its flexibility . You can start with a classic ticketing system, then add live chat, smart bots, a knowledge base, or even advanced reporting tools. Everything is seamlessly integrated, with a seamless kenya phone number list that makes it easier for teams to work together.

But Zendesk is also a vision. A vision where customer service isn't just about "managing complaints," but becomes a true relationship experience between the brand and its users. And that changes everything.

Ideal for: SMEs, large enterprises, multi-team organizations Pricing: From €55/month

Freshdesk: Simplicity, efficiency… and unbeatable price
Freshdesk has established itself as a go-to solution thanks to its excellent balance between accessibility and powerful features . Intuitive and quick to deploy, it's ideal for businesses that want to structure their customer service without getting lost in a gas factory.