This will establish a relationship

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In this phase, you can also seek information about competitors, as knowing what they do is a way to gain a wealth of industry data.

You have to listen to the customer. Before launching into a product or service presentation, you should listen to the customer and offer them information that's relevant to them. This will establish a relationship of trust . Furthermore, by listening, you can obtain more relevant information to close the sale.

Present the product, highlighting its value to the customer. Here, you kenya phone number list highlight the features of the product or service the company offers, emphasizing that it could be the solution to their problem.

You have to focus on teaching, not selling. When the main objective is to teach and provide relevant information to the customer rather than selling, the results are usually better.

Support throughout the purchasing process. Customers should feel supported throughout the process, and they should also feel that the information they receive is sincere and honest.

A pleasant and trusting atmosphere must be created. Conversation with the client should be very similar to that with a friend. Don't be afraid to ask open-ended questions or engage in seemingly trivial conversations to establish a relationship of trust.