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The first step to take at this point is to do the basics, that is, to know that customer service must be humanized so that the customer does not feel offended and give negative feedback. It is then the responsibility of the collections management to provide employees with step-by-step instructions ...

It is always very welcome to talk about the IP PBX system, which aims to bring the company an improvement in the demand for service and a better trigger in the flow of calls. Follow along to understand more about the IP PBX for real estate agencies!


Nowadays, businesses are looking for an update ...

When we talk about automation, ease and quality, we already think of technology, which has come to greatly assist companies in their day-to-day activities and brought many advantages to everyone.

The URA system is one of the best technology options for creating more credibility and more ...

VoIP telephony brings a number of advantages to companies that help with business growth and innovation, of course, when used correctly. This VoIP connectivity will be part of the entire business strategy, both internally and externally.

With that, we have separated some advantages that VoIP ...

The 5G network will drive the advancement of the Internet of Things, a technology that is already present in everyday society and enables the connection and management of objects via the internet. In addition to connecting smartphones, watches, tablets and computers, it interconnects and enables the ...

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Now let's talk about another very important feature of digital telephony, Click to Buy.

Through it, your company can radically increase the number of contacts and consumers with great purchasing potential. In addition, by using the technology ...

As we discussed in this article , the arrival of 5G, which is increasingly approaching in Brazil, will bring a new generation of electronic devices and equipment, where it will be possible to access new media and systems. The expectation is that this technology will make people's daily lives easier ...

Make your company number available in your email marketing campaigns

Every day, the number of Internet users who access their email inbox via smartphones and mobile devices increases. Therefore, if your company uses this method in promotional campaigns, it is possible to make your contact ...

For companies that value mobility in their teams and have employees working from home, VoIP for mobile devices is essential. In addition to reducing costs, it allows teams to stay connected from anywhere in the world.

Here at ligue,me we offer VoIP plans with features such as IVR, call recording ...

客户支持：回答常见问题、研究客户详细信息、获取消息和一般帮助是大多数自由虚拟助理定期执行的任务。

数据输入：数据输入通常是一项管理工作，您可以在其中组织和输入信息。有时可能是一般日志记录或输入信息，而在其他情况下，您可能有更详细的任务，需要分析正在阅读的信息。

电子商务订单管理：通常是一种专门的客户支持形式，许多电子商务公司使用虚拟助理来帮助他们了解当前订单，查找客户的跟踪号码，甚至补充产品库存。

电子邮件营销：您可能需要在电子邮件营销计划中向客户发送电子邮件或管理电子邮件序列。有时，虚拟助理会撰写电子邮件或回复电子邮件，特别是当客户的回复包括安排会议等内容时。

社交媒体管理 ...